OzHyd’s chosen carrier and method is TNT Road Express, but orders may also be picked up from our dispatch warehouse in Seven Hills the second day after the date of online purchase.
Customers can use the shipping estimation calculator to find out the shipping costs to their location. Customers will need to add the item(s) to the shopping cart to estimate the shipping costs.
Upon receipt of a customer order, OzHyd will use its best endeavours to ensure that all items are despatched by the next working day (Mon-Fri) to TNT. Delays may occur if the customer is required to supply an authority to leave.
In general, delivery times are 3-5 business days following receipt of order. Although major metropolitan areas are often quicker, OzHyd recommends that customers allow 5 business days before contacting us to check on the status of their order.
The customer must ensure that an authorised representative will be present to sign for and receive delivery of any goods. Failure to comply without supplying an authority to leave to OzHyd prior to despatch will result in the carriers additional re-delivery charges being billed to the customer.